Last Updated: July 12, 2026
At SMART STAFF, we offer a generous 3-month free trial period for all new users to fully evaluate our platform and its features before making a financial commitment.
Because we provide a 3-month trial period for you to experience our service risk-free, all subscription fees paid after the trial period has ended are strictly non-refundable. We do not provide refunds or credits for any partial-month subscription periods or unused services.
You can cancel your subscription renewal at any time to prevent future billing. However, cancellation does not entitle you to a refund of previously paid subscription fees.
In the highly unlikely event that an erroneous duplicate charge is made due to a technical or administrative error on our end, we will review the case upon request. If an exceptional refund is approved for such an error, please note that the refund will be given to the payment-initiated media itself. It may take additional time for the refund to appear in your account, depending on your payment provider.
If you have any questions or concerns regarding our billing or refund policy, please contact our customer support team at admin@smartstaff.lk. We are here to assist you.